|
Noise Inhibitor:
Rivals Of Microsoft
Find Collaboration Is
Easier Said Than Done
---
When The Chips Are Down,
Factions Often Rise Up
And Squabbles Ensue
---
Will IBM Play High Sheriff?
By David Bank
11/19/1998
The Wall Street Journal
Page A1
Scott McNealy, the chief executive officer of Sun Microsystems Inc.,
once dismissed a consortium of computer-industry competitors aligned
against his company with the retort, "Those who can, do. Those
who can't, consort."
But Mr. McNealy is doing a lot of heavy-duty consorting these days.
A fragile and fractious alliance that includes Sun, International
Business Machines Corp., Oracle Corp. and Netscape Communications
Corp. has been quietly collaborating in an effort that may be the
last, best chance to stop Microsoft Corp. from extending its monopoly
beyond desktop software. Much is going the alliance's way of late.
Sun this week won a major court victory in its civil lawsuit against
Microsoft to preserve its Java software as an alternative to Microsoft's
Windows operating system. The antitrust trial in Washington D.C.,
at least so far, appears to be going in favor of Microsoft's rivals.
And IBM, still the world's largest computer company with more than
five times the revenues of Microsoft, is stepping out of the shadows
to take leadership and increase funding of anti Microsoft efforts.
This anti-Microsoft cabal represents an experiment in mutual cooperation
against a single enemy that may be unprecedented in modern American
industry. "The entire industry must behave like a single, focused
competitor to Microsoft," IBM executives asserted in an internal
strategy memorandum circulated in July. Adds Michael Zisman, IBM's
vice president for software strategy in an interview: "We're
going to take some leadership. . . . This is IBM's move."
But the group's goal, to create a common foundation for computing
not controlled by Microsoft, is an enormous technical challenge.
Moreover, strategic blunders and competitive infighting have often
crippled the effort. Sun, for example, has repeatedly pushed its
version of an operating system called Unix over one unified industry
standard. Bill Gates, Microsoft's chairman, crows about the lack
of unity.
"Every time they have one of those great committee meetings,
the guy comes back to Sun and says, 'Am I supposed to make my Unix
run better than the other guy's?"' Mr. Gates recalled in a
recent interview. "The Unix guys didn't ever have a standard."
But Microsoft doesn't discount the threat. In its 1998 report to
shareholders, Microsoft warns that the four rivals are collaborating
on initiatives "to move software from individual PCs to centrally
managed servers. . . . Widespread adoption of such computing systems
would present significant challenges."
The fate of the alliance could shape the future of the software
industry far more than the antitrust trial, absent a draconian anti-Microsoft
ruling upheld by the U.S. Supreme Court. At stake is who will win
the bulk of the enormous growth expected in one of the most strategic
sectors of the next century's economy. Will the software industry
be winner-take-all, with Microsoft commanding market shares above
90%? Or will it be more like the old auto industry, when the Big
Three held steady shares of the domestic car market for decades?
For that reason, executives of the camp called Noise -- Netscape,
Oracle, IBM, Sun and "everybody else" -- have had backchannel
contacts for several years.
"We meet regularly, we talk regularly," says Mr. McNealy.
"If we don't set the standards, we lose." Adds Oracle's
chairman, Lawrence Ellison, resorting to a bit of considered overstatement:
"The whole Internet is part of the conspiracy to get Microsoft."
The consortium may have an ally in Intel Corp., the giant chipmaker
that has long been Microsoft's most important partner. Intel, angling
for more negotiating power against Microsoft, recently struck a
deal with IBM and SCO Inc., a Unix software concern, to create a
standardized version of the Unix operating system, a competitor
to Microsoft's Windows NT, for its next generation of microprocessors.
Because of Microsoft's power, some antitrust lawyers and economists
believe that viable competition in software may require cabal-like
collaboration . "A decade ago, the only entry in an antitrust
textbook under 'cooperation,' was a description of cartels,"
says David J. Teece, professor at the Haas School of Business at
the University of California, Berkeley. Now, some scholars think,
"it may well be beneficial for the small players to come together
and create a standard to take on the dominant provider." The
allies must be careful that cooperation doesn't become collusion.
"Compatibility is OK. 'Stay out of our market' is different,"
says Sam Miller, a San Francisco antitrust attorney who worked on
an earlier government case against Microsoft.
Microsoft's subpoenas, as part of its antitrust defense, have unearthed
a wealth of e-mail messages documenting the cooperative efforts.
"We must work together using all of our collective contacts
to establish Java as the standard," John M. Thompson, IBM's
software chief, exhorted Mr. McNealy and James Barksdale, Netscape's
chief executive, in August 1997. "We must move quickly to pre-empt
Microsoft." Mr. Thompson offered to call Novell Inc.'s chief
executive Eric Schmidt if Mr. McNealy or Mr. Barksdale would enlist
Oracle's Mr. Ellison.
Microsoft's intent in introducing such documents in the antitrust
trial isn't to prove collusion by its competitors. Rather it hopes
to show negotiations it held with Netscape, Apple Computer Inc.
and Intel are common practice in the industry. Those meetings have
been characterized by Justice Department lawyers as illegal attempts
to divide markets. Indeed, yesterday in federal court, Microsoft
lawyer Steven Holley produced several e-mails showing how the Microsoft
rivals consorted, and repeatedly grilled IBM executive John Soyring
about the matter; Mr. Soyring repeatedly pleaded ignorance.
Noise members even collaborated to foment the government's antitrust
investigation. Netscape's Mr. Barksdale hosted Assistant Attorney
General Joel Klein for breakfast at his home and both Netscape and
Sun fed government lawyers a steady diet of complaints. Netscape,
Sun and Oracle also help finance an anti-Microsoft lobbying group
called ProComp. (The Justice Department, for its part, says monopolies
and their competitors play by different rules. Referring to 1995
talks between Netscape and America Online Inc., the government's
lead trial lawyer, David Boies, said, "Small companies get
together all the time, especially when they are facing monopolies.")
But the anti-Microsoft effort got off to a rocky start. In 1994,
Oracle's Mr. Ellison conceived of an elaborate multiparty deal to
create unified competitors to Microsoft in each software category.
According to people familiar with the discussions, Mr. Ellison considered
acquiring then-independent Lotus Development Corp., the maker of
the popular Notes messaging software. Mr. Ellison planned to combine
Notes with Oracle's own database products to create a competitor
to Microsoft's BackOffice suite for businesses, which is also built
around e-mail and database software. Next, Oracle was to spin off
Lotus' 1-2-3 spreadsheet software to network software maker Novell,
which owned WordPerfect, then the leading word processor. Novell
could have bundled the two in an impressive desktop suite to compete
with Microsoft's Office, which includes the Word text processor
and Excel spreadsheet.
To complete the deal, Oracle proposed that it serve as a nonprofit
steward of a new unified Unix operating-system standard, built around
Novell's Unix unit, the holder of the original rights to the powerful
software, which Oracle was to receive in trade. An array of slightly
different Unix versions has long hurt companies competing with Microsoft's
Windows NT operating system.
Mr. Ellison invited Hewlett-Packard's chief executive, Lewis Platt,
to his home and the two companies brokered a series of difficult
meetings to convince IBM and Sun to subsume their versions of Unix
under a new combined standard. Oracle hoped to announce the series
of deals at its annual users conference in San Francisco in September
1994. As the date neared, the tentative agreements unraveled.
Other companies feared Oracle would get too much power. Hasso Plattner,
co-chairman of SAP AG, the German business-software giant and a
party to the discussions, adds that Sun never fully bought in. "It's
an ego problem," he says. "Sun believes they have a better
Unix, and perhaps they have." Another participant says the
mercurial Mr. Ellison simply lost interest. Mr. Ellison now says
he never engaged in serious negotiations. Instead, Mr. Ellison switched
strategies to directly challenge Microsoft's desktop dominance with
a "network computer" that would eliminate the need for
Windows altogether. "The network computer obliterated the Lotus
Notes deal," Mr. Ellison says.
The fallout from the aborted plan was considerable. H-P broke from
the anti-Microsoft camp and forged a major partnership with Mr.
Gates based on Windows NT. Novell sold WordPerfect and is only now
recovering from a long decline. IBM bought Lotus itself, in part
to keep it out of Oracle's hands. The network-computer effort didn't
gain broad industry support, and Unix remains splintered and has
lost considerable ground to Windows NT.
Next it was Sun's turn to lead the charge. Its Java technology,
introduced in 1995, promised to deliver on the long-held dream of
software developers, allowing them to write programs that would
run on any computer regardless of the operating system. That threatened
Microsoft, which recruits developers to write software specifically
for Windows. Netscape was to be the distribution channel to get
Java onto every computer.
Once again, competitive tensions split the Noise camp. Netscape
became suspicious when Sun introduced its own Web browser, named
HotJava. Netscape's distrust grew when Sun licensed Java to Microsoft,
which was adapting its own strategy to the Internet.
"The recent history suggests we are not partners," Sun
co-founder Bill Joy told his colleagues in a February 1996 e-mail.
Netscape, he said, should "stop being paranoid about HotJava.
It's not the enemy, Microsoft is." Also creating tension was
the fact that Netscape's Java development work often diverged from
Sun's specifications. "You had Netscape diverting from pure
Java, just like Microsoft was, leaving Sun standing naked,"
says Michael Cusumano, a professor at MIT's Sloan School of Management
and co-author of "Competing on Internet Time," a new book
about Netscape's battle with Microsoft.
Netscape also alienated IBM, by moving into direct competition
with IBM's Lotus Notes. Netscape was also hampered by Java's shortcomings.
Last year, it agreed to create a new version of its browser, dubbed
Java-gator. But Sun didn't come through with the financial assistance
Netscape expected. Strapped for funds and shifting its business
away from browser sales, Netscape finally dropped the Java-gator
project a few months ago. Sun is again working on HotJava itself.
That leaves Netscape with a smaller role in the Noise strategy.
According to the IBM strategy memo, the computer maker's goal is
to help Netscape maintain at least 30% of the browser market --
down from 80% in 1996 -- so Microsoft can't gain unilateral control
over technical standards.
In recent months, IBM has assumed an increasingly pivotal role
in Noise. It is executing a more sweeping attack on Microsoft, bypassing
desktop PC software altogether and shifting the battle to software
for servers, more powerful computers that deliver services such
as e-mail, electronic commerce and database access, on corporate
networks and the Internet. It is also adopting Internet standards
for security safeguards and network directories, which serve as
white pages for finding users and control who gets access to sensitive
files. The focus on server software exploits one of Microsoft's
weaknesses: Most large businesses use more than one type of operating
system and need software that can run equally well on Unix systems
and mainframe computers as well as on Windows.
"We at IBM are going to lead that effort," IBM's Mr.
Zisman says. "We are not going to get into a thousand committees."
That's how Microsoft sees it as well. "In the end it is going
to be a battle between Microsoft and IBM," says Tod Nielsen,
the Microsoft general manager who is responsible for recruiting
software developers to the Windows platform.
Mr. Zisman concedes that Java alone isn't going to neutralize Microsoft
desktop monopoly, as Noise once thought. But IBM is pushing Java
as a way to attack Microsoft from below and above, by enabling servers,
instead of PCs, to run applications, and by linking those applications
to a myriad of non PC devices such as handheld computers, cellular
phones and television set top boxes; these, by some industry estimates,
could account for more than one-third of all the devices hooked
to the Internet by 2001. IBM boasts an army of 3,000 Java programmers
-- more than Sun itself -- who are collaborating with Sun's staff
on a common Java operating system and technologies for non-PC products.
"Our goal is for at least 50% of these devices to support 100%
Pure Java," says the IBM internal strategy memo. The software
industry's shift to servers running applications over the Internet
for all kinds of digital devices clearly represents a credible threat
to Microsoft. But the software giant has its own strategy for applications
running on Windows NT servers, and has a version of Java fine-tuned
for Windows.
Perhaps most importantly, Microsoft has the ability to implement
its strategies with single-mind ed focus. "They can enforce
a common vision on everybody," says Jim Clark, Netscape's chairman.
"For us, each one has its own objectives and we don't all share
a common vision."
Indeed, IBM's pivotal role won't end tensions. IBM and Oracle,
for example, are such fierce competitors in the database market
that relations between Mr. Ellison and IBM's Mr. Thompson are said
to be strained. Suspicions between IBM and Sun flared in July when
Sun paid $160 million in stock for NetDynamics Inc., a company that
provides server software to create electronic-com merce applications
that could compete with IBM's own offerings.
According to one IBM executive, Mr. Thompson told Sun's Mr. McNealy
in a telephone conversation, "We're counting on you executing
on Java and not advantaging NetDynamics with early releases of Java."
Still, this executive says, "it increases the level of nervousness.
We said, 'We understand why you did that, but we'd be a lot happier
if you didn't. You're coming into our space."'
Such tensions are just what Mr. Gates has been waiting for. In
a September memo to his managers on "The Era Ahead," he
predicts, "As Sun, IBM and Oracle all compete to be the 'true'
Java server software solution, the incompatibility of their products
and goals will become more evident." If that happens, the Noise
coalition will be left with few options. "If I could have my
way and dream," muses Ray Lane, Oracle's president. "I
say IBM buys the other three companies and competes with Microsoft."
Copyright © 1999 Dow Jones & Company, Inc. All Rights
Reserved
|